Customer Support

How can we help?

Need help with your Bathroom Choice order or choosing the right product? Get in touch with our team with the details below so we can better understand your enquiry.

Order enquiries

For questions about an existing order, please include your order number, the name used at checkout, and a short description of what you need help with.

Delivery enquiries

If you have received a dispatch email, check the tracking details for updates. For further assistance, please provide your order number and delivery postcode.

Product advice

Choosing products for your bathroom? Please share the product name or link, the measurements of your space, and any questions about size, finish, or compatibility. Confirm installation requirements with your qualified installer before purchasing.

Damaged, incorrect, or missing items

If something does not look right with your delivery, contact our team with your order number and a description of the issue. Clear photos of the item, packaging, and shipping label can help us assess your enquiry. Keep the packaging while your enquiry is being reviewed.

Returns and cancellations

For a return or cancellation enquiry, please provide your order number and details of your request. Refer to our refund policy for further information.

Contact our team

Email: bathroomchoice@gmail.com

Include the relevant information above so we can assist with your enquiry.